To update your account information, see your order history, or download your digital purchase, please visit Your Account. If you still do not find the information you are looking for, contact us using the contact form or email [email protected].
At this time, the online store only accepts orders being shipped within the USA or Canada. Orders to Canada will be charged an appropriate shipping fee.
Most orders are shipped out the following business day. If your order has further delays, you will be notified by email or phone.
Your order will ship via UPS Ground, UPS SurePost, or USPS based on the package weight. You will have an option to select your shipping preference when you place your order.
Outgoing packages are sent from Franklin, TN zip code 37069. To see how long a standard UPS Ground package will take to get to your particular address, please refer to our transit map.
For more information about our shipping policies, please visit the store policies page.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your personal information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard all information we collect online. A worry-free purchasing environment is our #1 priority.
All online credit card transactions are performed only through an encrypted SSL connection.
We use the information you provide about yourself when placing an order only to complete that order. Your email address is used in-house only to communicate with you about Andy’s latest product offerings and inspirational stories. You can unsubscribe from the mailing list at any time while still keeping your eStore account active.
Under no circumstances will your email address or other personal information be used outside of the Andy Andrews companies.