Ensuring a 100% Secure Shopping Environment
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Your secure purchasing environment is our #1 priority.
All online credit card transactions are performed only on secure servers through a secure SSL 128 bit connection.
The Andy Andrews online store guarantees 100% Customer Satisfaction on all products. Our desire is for you to be more than happy with your order and the level of customer service provided by our staff. You can be assured that we will do everything it takes to ship your order promptly and maintain communication if a problem arises. If you have a question, or comment please let us know. You can email us at WeCare@AndyAndrews.com or call us at 800-726-ANDY (2639). Your inquiry will always get a response within 24 hours (except holidays and weekends) and be resolved as quickly as possible. We greatly appreciate your business!
All products purchased from the Andy Andrews online store will be shipped via United States Postal Service Media or United Parcel Service (UPS). UPS Ground is the default shipping method, and USPS is used for all PO Box and international shipments. All products ship from Franklin, TN zip code 37069.
Autographs and Personalization
You now have the choice to have your book autographed and personalized by Andy! If you choose to have it personalized, simply enter the name in the "customer notes" box during checkout, or else it will be personalized to the ship-to address name. Please limit requests to a maximum of two names.
You will receive an automated email from us to confirm that your order has been submitted successfully. You will receive an additional email message when your order is shipped, along with a tracking number if applicable. You may contact us at 800-726-ANDY (2639) or email WeCare@AndyAndrews.com with any questions or special requests.
AndyAndrews.com will be responsible for your package until delivery is confirmed by the carrier via tracking number. If your package is lost or never received, it will be our pleasure to resend your order and make a claim with the carrier.
Backorders and Delays
If one or more of the items you order is on backorder, we will hold the order until all items are in stock. We will notify you within 24 business hours by email of any backordered items.
Discounts are available for larger quantities. Visit the product you wish to buy for specific volume discounts if available.
If you are not completely satisfied with the product(s) you ordered you may return them, no questions asked. Products may also be returned if they are defective. Please email WeCare@AndyAndrews.com before returning defective merchandise.
Exchanges for a different size or color are always accepted. CDs or DVDs must be in their original packaging in order to exchange. The exchange must always be for an item of equal value. If not, the item will be returned and you can place another order.
If you are under 13 years of age, you should not provide any personally identifiable information on this site without the knowledge and permission of your parent or guardian.
The operator of this site is:
The Andy Andrews Online Store
Post Office Box 17321
Nashville, TN 37217
By using our site you consent to our collection and use of your personal information as described in this policy. We reserve the right to modify this privacy statement and related business practices at any time by posting updated text on this site, and your continued use constitutes acceptance of those changes. Thank you for visiting our site, and for taking the time to read this policy.
Welcome to store.AndyAndrews.com. We provide our services to you subject to the following conditions. If you visit or shop at this website, you accept these conditions. Please read them carefully.
When you visit the Andy Andrews online store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is protected by United States and international copyright laws.
License and Site Access
www.AndyAndrews.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the administrator. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Andy Andrews without express written consent. Any unauthorized use terminates the permission or license granted by this online store. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Andy Andrews so long as the link does not portray this store or their products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any AndyAndrews.com logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. www.AndyAndrews.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
AndyAndrews.com attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is completely accurate, complete, reliable, current, or error-free. If a product offered by this store is not as described, your sole remedy is to return it in unused condition.
Disclaimer of Warranties and Limitation of Liability
This site is provided by andyandrews.com on an "as is" and "as available" basis. Andyandrews.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, andyandrews.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Andyandrews.com does not warrant that this site, its servers, or e-mail sent from andyandrews.com are free of viruses or other harmful components. Andyandrews.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. Applicable law.
By visiting AndyAndrews.com, you agree that the laws of the state of Tennessee, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and this site.
Site Policies, Modification, and Severability
These policies also govern your visit to AndyAndrews.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
The Andy Andrews Online Store
Post Office Box 17321
Nashville, TN 37217